DELIVERIES AND GENERAL INFORMATIONS

  1. General informations

  2. Information about a completed order

 

Due to covid and its impact on all carriers and traders of raw materials, delays can be expected for all shipping services.

 

Niark Niark ships worldwide. All orders are shipped by Laura Maillart, the artist behind the pseudonym Niark Niark. Deliveries are made between 72 hours and 15 days from the date of order confirmation.

 

During regular busy periods, it may take a little longer, information on delivery times will be sent by email!

 

Shipping costs are calculated according to the weight of your order and are given to you when you confirm your order.

 
1. GENERAL INFORMATIONS

Please ensure that your delivery address, email address and telephone number are correct. You will receive a shipping confirmation once your order has been sent.

If you have entered an incorrect shipping address you must email me at laura@niarkniark.com as soon as possible, before your order is dispatched, so that I can amend it.

 

NO REFUNDS will be given for orders lost due to incorrect addresses - even though they will normally be returned to sender.

 

 

If you require delivery by a specific date, please contact me with the details. I will do my best to accommodate your request and ship it to you as quickly as possible, but once I have shipped it, the timing will be up to the carrier. Tracked shipping is strongly recommended in these circumstances.

 

 

2. INFORMATION ABOUT A COMPLETED ORDER

If you have any questions about your order, its shipment, general questions or if you are concerned that your order may be lost, the best place to reach me is the contact form - I will respond as quickly as possible. You can also email me at laura@niarkniark.com.

 

If it's a specific order, don't forget to include your order number in your message.

 

Last update : January 2021